Lifeline

Customers may receive up to
$9.25 off internet service.
Lifeline is a federal program that helps lower the cost of your monthly Internet bill.*

*This service is non-transferable. If you live on federally recognized Tribal Lands, you may receive an additional discount toward your service. Click here to learn more.

3 Ways to Apply

Contact Lifeline Support Center

For questions regarding your application call 1-800-234-9473.

Mail Your Application

Print an application from LifelineSupport.org. Fill out and mail it with proof of eligibility to:
Lifeline Support Center
P.O. Box 7081
London, KY 40742

Eligibility

Individual Eligibility


You qualify for a discount if you participate in any ONE of these government benefit programs:

  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Federal Public Housing Assistance (FPHA)
  • Veterans Pension and Survivors Benefit
  • Supplemental Security Income (SSI)

OR

  • Your income is at or below 135% of the federal poverty guidelines

If you live on federally recognized Tribal Lands, you may receive an additional discount toward your service. Click here to learn more.

Household Eligibility


A household is a group of people that share income and expenses.

  • You are only allowed to get one Lifeline discount per household.
  • If you share housing, complete the Household Worksheet, available at LifelineSupport.org. You can contact us at 435-622-5007.

How to show you are eligible:


You may need to show proof that you qualify for Lifeline, such as:

  • A copy of your SNAP or program letter
  • A copy of your pay stub or tax return to prove your income is at or below 135% of the federal poverty guidelines.
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