STRATA Hub Product Guide
The STRATA Hub app is full of great features. Change your Wi-Fi password, create family member profiles, pause Internet access and more. The STRATA Hub app helps you do it all.
Download the App
Tap "Let's Get Started"
Enter basic information
New system setup
Name the network and create a password
Main Dashboard
The “+” icon at the bottom on the screen allows you to:
- Create profiles for People and Places in your home
- Connect new devices
- Set up a guest network
- And disable/enable STRATA Hub Premium services
The My Network at the top of the dashboard is where you can:
- Access your Wi-Fi Network Settings
- Run a Bandwidth Test
- View all connected devices
- Disable serivces
- View device usage
You can also access a list of these connected devices, by selecting things from main tile or in the tool bar at the bottom.
Note: If you are using the app on a GigaCenter you will not see the section showing the last speed test results. If you are using the app on a GigaSpire, this section will not appear until you run your first bandwidth test through the Main Menu.
Update Account Name
Set Passcode
Alerts
Set Passcode
Terms & Conditions
Privacy Policy
About
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Available to all STRATA Hub Users:
People
Place
Thing
Network
Mesh (SAT)
STRATA Hub Premium Features for GigaSpires:
Available for an additional $4.99/mo.
ExperienceIQ
ProtectIQ
- From the home screen, select the “+” symbol and select “People” to create a new profile
- Enter the name for the profile in the box and select the devices you would like to add to this profile
- Select “Done” (at the top of the screen)
- Tap “edit” in the profile and add a picture if desired
- Swipe the Internet Access toggle off to pause all devices connected to this profile
- To bring devices back online swipe the toggle back on
- Tap “Edit” to add Device to add more devices to this profile
- Tap the red minus icon to remove devices from this profile
*If a device has the STRATA Hub App, do not add it to a profile, as you may inadvertently cut off your access to these controls. If this happens, switch to mobile data to restart the profile with your app device
When you tap the “ + ” icon from the main menu you will have the option to “Add a Guest Network” by selecting Networks.
In the Setup a Guest Network screen, do the following:
- Enter the event name: e.g. family visit
- Set the name of the wireless guest network as you want it to appear for your guests
- In the drop down box, you can choose to set a password for this guest network, which is highly recommended to keep your network safe
- This will bring up additional boxes for you to set and confirm your password
- If you set this network to Endless, it will stay available
- The alternative is to set a Start and End time for this guest login to be valid
- Once you have set the parameters for your guest network, select Done at the top of the screen
- Press Done to complete setup or Share to send an SMS or email to your contacts.
- To edit Guest Networks, select My Network from the home screen. Select View Networks and select the network you wish to edit or delete.
Things allows you to see the devices connected to your network. Tap on a device to see additional details including:
- Device name
- Signal strength
- Internet usage
You also can remove WiFi access for individual devices by moving the toggle button from On to Off. If you tap on a device from this screen it will bring up additional details for that device.
The device details screen will show the device name at the top of the screen followed by a chart that indicates the amount of data that was used by the device over a period of time.
By tapping into the edit function in the upper right hand corner, you can rename the device to something easier for you to identify.
You can also change the category for this device by selecting the drop down button found within “Additional Details.”
Data Usage shows data used by this specific device. The bottom box shows additional connection details for this device.
By toggling the On/Off button in the Internet Access section you can turn off or on Wi-Fi for this device.
Network Priority is available with STRATA Hub Premium and allows you to prioritize traffic and devices on your network.
Network Usage is organized by device.
From this view, you can see basic information about usage from each Wi-Fi connected device on your network, including:
- Device identification and whether the device is connected to Wi-Fi
- What network device it is connected to
- Network usage
- The amount of data that has been used by this device
Network Usage is updated each time you run a bandwidth test through the app.
*This feature is only available with a GigaSpire.
The easiest way to run a bandwidth test is by tapping into “My Network” from the main dashboard and then tapping into your Wi-Fi router. Tap “Bandwidth Test” in the Settings section. Then hit the Run Test button. The speed test will first run between the GigaSpire and the Internet and then will conduct a speed test between any mesh units and the GigaSpire. Results will show as a notification and update at this location.
*This feature is only available with a GigaSpire.
If you subscribe to STRATA Hub Premium you’ll have additional functionality to help manage access to the Internet within your home.
Start by selecting the + icon from the home dashboard and then tapping into the People section. Next create a profile. You’ll be able to assign a name to the profile and assign the devices you want attached to this profile. You can also select the photo icon to add a picture to represent this profile. After selecting “done” those devices selected are now assigned to the profile you have created. You can remove a device by select Edit, and then selecting the “-” sign next to the device.
- If you want to manually pause all devices assigned to this profile, toggle the Internet Access button to OFF.
- Select Time Limits to set time limits for all devices connected to the profile.
- Restrictions allow you to restrict access to specific content, applications and websites and enable Safe Search and YouTube restrictions.
- Parental controls work while devices are connected to Wi-Fi.
Note: If a device has the app, do not add it to a profile, as you may inadvertently cut off your access to these controls. If this happens, switch to mobile data, to restart the profile with your app device.
STRATA Hub Premium Profile Details
In the Devices tab you can see and edit all devices connected to this profile.
By tapping on Filters you can select filters to remove access to categories of content on the Internet. You can also set-up filters for specific applications or limit the amount of time that is allowed each day per application, websites that you want to allow or block.
The Notifications button will show all notifications you have received about this profile.
Within the time limits tab you can set offline hours for the day. For example you can set offline hours for 10:00 p.m. to 6:00 a.m. each day if you do not want Internet access to the devices in this profile during nighttime hours.
The Usage category shows daily, weekly, and monthly cumulative usage for devices within the profile.
When you select the “+” icon from the dashboard and then tap into “Services”, you will see a list of applications that are eligible for download into your STRATA Hub app.
Select an item and simply follow the instructions to add the functionality.
Conversely, when you select Disable Application, you will see a list of applications that are currently running on your app that you can disable. Select an item that you would like to disable and simply follow the instructions to remove the functionality.
Contact your service provider for more details on the applications that are available to be added in the app.
*This feature is only available with a GigaSpire.
STRATA Hub Premium Content Restrictions
Safe Search blocks harmful or offensive content when searching Google, Bing and YouTube.
YouTube Restriction also blocks all comments on videos which often include inappropriate language.
Content Restrictions allow you to block content by ageor specific categories such as violence.
Applications allows you to block access, approve access or set time limits for specific applications by entering the name of the application.
Websites allows you to allow or block specific websites.
Activity and Device Prioritization
From any profile or the Things tab, tap into a device to access Network Priority to view activity and device prioritization settings.
By default, activity priorities on the Wi-Fi network are organized according to a combination of common activities. You can prioritize the activities by ordering them from top to bottom with the most important activities on top. Once set, My Priorities will do all the work to prioritize traffic to your activities.
You can schedule an alternative activity list during certain times and days of the week. Up to three different schedules are supported.
Prefer to prioritize by device regardless of what activity those devices are performing? By tapping Devices, you can select up to 5 devices to prioritize over all others on the Wi-Fi. You can even set a timer to reset the priority once the time is expired. For example, if you want to use your Sonos surround sound while you stream Netflix on your smart TV for family movie night, you can set priority to just those devices.
Device priorities can also be made permanent. Device priorities work in conjunction with the activity priorities and share the fastest network traffic queue. This means you get the most bandwidth and lowest latency on the devices and activities you set.
Websites allows you to allow or block specific websites.
If you subscribe to ProtectIQ Network Security it is working quietly in the background on your GigaSpire to provide an extra layer of protection against malicious traffic.
Data coming into your network will be scanned for viruses and other malicious content and you will receive a notification if content was blocked for some reason. This will show as a notification within the ProtectIQ main menu item in your app.
No action is needed when you receive an alert. These threats are automatically blocked from entering your network.
To view your security status, select My Network from the dashboard. Select Networks and your home network. On the Security tab, you will see the last update.
Select Security to view the latest results. You can also select Options including:
Trusted List shows items you have selected as trusted in your notifications screen.
Skipped Devices allows you to select devices that will be skipped during security scans.
Intrusion Settings allow you to enable an added layer of protection. Enable both options for the ultimate protection.
Additional Details provides additional information including packets analyzed and the total number of threats detected and blocked.
*This feature is only available with a GigaSpire.