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Privacy Policy

This Privacy Policy governs the manner in which STRATA Networks collects, uses, maintains and discloses information collected from users (each, a “User”) of the http://www.stratanetworks.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Strata Networks, Inc.

Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information, social security number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web Browser Cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How We Use Collected Information

Strata Networks collects and uses Users personal information for the following purposes:

  • To personalize user experience We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To process transactions
    • We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To administer a content, promotion, survey or other Site feature
    • To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails
    • The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How We Protect Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing Your Personal Information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third Party Websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Changes to this Privacy Policy

Strata Networks has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance of These Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: Strata Networks www.stratanetworks.com P.O. Box 398, Roosevelt, UT 84066 (435) 622-5007.

Bundle Options

Bundle this package with wireless service & get both services for as low as $114.99/mo.*

Bundle this package with a landline for only $94.99/mo.**

*Includes price of internet package, with download speeds up to 1000 Mbps and upload speeds up to 500 Mbps, and 1st line of unlimited talk, text, and data. Each additional line is extra. Click here to learn more.

**The discounted bundle rate is only available if you subscribe to internet and landline. Taxes and fees may apply. Regular rates apply if you take the service alone.

Businesses do not qualify for these rates. Click Here to view business internet plans.

Not all speeds are available in all locations.

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Bundle Options

Bundle this package with wireless service & get both services for as low as $99.99/mo.*

Bundle this package with a landline for only $79.99/mo.**

*Includes base internet package price, with download speeds up to 50 Mbps and upload speeds up to 10 Mbps, and 1st line of unlimited talk, text, and data. Each additional line is extra. Click here to learn more.

**The discounted bundle rate is only available if you subscribe to internet and landline. Taxes and fees may apply. Regular rates apply if you take the service alone.

Businesses do not qualify for these rates.

Not all speeds are available in all locations.

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Special Offer

*Existing broadband customers who qualify for faster internet speeds can upgrade to a higher speed package for no additional charge for a 60-day period, or two billing cycles. Depending on when in the current billing cycle, the promotion is accepted, a prorated portion of the upgraded package price may be applied before the promotion takes effect. After the 60-day promotional period, increased package speeds will automatically continue, and regular package rates will be applied unless customer calls to change or cancel. Business accounts do not qualify. Actual attainable speeds vary by location. Some legacy internet plans may not be available to return to after upgrading. Offer may end at any time. May only be used once per account. Restrictions apply, see store for details.

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Terms and Conditions

After 10 GB of data usage outside of our local network within a single billing period, speeds will be slowed to 512 Kbps while roaming. After 15 GB of data usage outside of our local network within a single billing period, speeds will be slowed to 128 Kbps while roaming. Tethered data will be restricted to the same policy. Customers who consistently use excessive amounts of data outside of the local area may be required to select a different Strata wireless plan or be subject to different policies. For full terms and conditions, Click here

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Terms and Conditions

After 10 GB of data usage outside of our local network within a single billing period, speeds will be slowed to 512 Kbps while roaming. After 15 GB of data usage outside of our local network within a single billing period, speeds will be slowed to 128 Kbps while roaming. Tethered data will be restricted to the same policy. Customers who consistently use excessive amounts of data outside of the local area may be required to select a different Strata wireless plan or be subject to different policies. For full terms and conditions, Click here

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Terms and Conditions

Includes price of internet package and unlimited talk, text & data. Additional taxes and fees may apply. Maximum of 10 lines per account. Business accounts do not qualify for these rates. After 10 GB of data usage outside of our local network within a single billing period, speeds will be slowed to 512 Kbps while roaming. After 15 GB of data usage outside of our local network within a single billing period, speeds will be slowed to 128 Kbps while roaming. Tethered data will be restricted to the same policy. Customers who consistently use excessive amounts of data outside of the local area may be required to select a different Strata wireless plan or be subject to different policies. For full terms and conditions, Click here

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Special Offer (Valid Nov. 29 - Dec. 31)

Get $200 when you switch to Strata.

Fine Print:
Port-in of an existing number and activation on a current wireless plan are required to qualify for the $200 switch credit. The $200 switch credit will be applied as 24 monthly bill credits toward wireless rates and has no cash value. Enrollment in paperless billing or autopay is required. Limit of 4 per account. Customers are not eligible if they have ported out of Strata’s wireless service within the last six months. May be combined with other wireless offers. Promotion may end at any time. Restrictions apply; see store for details.

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Special Offer

New STRATA internet customers pay only $29.99/mo. for their internet package for the first three months. After three months, regular rates apply. Customer must be on current internet plan and enrolled in automatic payments and/or paperless billing to qualify. Residential accounts only. Leased equipment and add-on services may be extra. Upon initiation of service, customer may be subject to connect fees and/or service deposits. Customers who have disconnected internet service with STRATA within the last three months are not eligible for promotion. Additional taxes and fees may apply. Promotion may end at any time. Restrictions apply, see store for details.

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Special Offer

New Strata internet customers pay only $29.99/mo. for their internet package for the first three months. After three months, regular rates apply. Customer must be on current internet plan and enrolled in automatic payments and/or paperless billing to qualify. Residential accounts only. Leased equipment and add-on services may be extra. Upon initiation of service, customer may be subject to connect fees and/or service deposits. Customers who have disconnected internet service with Strata within the last three months are not eligible for promotion. Additional taxes and fees may apply. Promotion may end at any time. Restrictions apply, see store for details.

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Special Offer

Get the first 30 days of Preferred television plan free, or a discount equal to the price of the Preferred plan, upon new activation. Free period will begin as soon as customer submits payment information. After 30 days, subscription will automatically renew and regular pricing for selected package & add-ons will be charged to customer’s credit card each month unless subscription is cancelled before the next billing date. May only be used once per Strata account. Restrictions apply; see store for details.

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*After 10 GB of data usage outside of our local network within a single billing period, speeds will be slowed to 512 Kbps while roaming. After 15 GB of data usage outside of our local network within a single billing period, speeds will be slowed to 128 Kbps while roaming. Tethered data will be restricted to the same policy. Customers who consistently use excessive amounts of data outside of the local area may be required to select a different Strata wireless plan or be subject to different policies. For full terms and conditions, Click here

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Holiday Trade-In Event – (Nov. 29 - Dec. 31)

Trade in your eligible smartphone and receive $300 additional credit on top of your trade-in value. Use the total discount towards the purchase of a select new phone that matches or exceeds the value of your discount.

How it works:

  1. Trade in your old phone: The trade-in value will be assessed based on your phone’s model and condition.
  2. Receive $300 additional credit: Your trade-in value will be boosted by up to a $300 credit.
  3. Apply the discount: Use your total discount (trade-in value + $300 credit) to lower the price of a new phone. The discount must be applied to a phone of equal or higher value than your total discount.

Fine Print:

Only one trade-in device per customer. No minimum trade-in value is required to qualify. The maximum credits applied cannot exceed the retail price of the device being purchased. The additional $300 credit will be applied over 24 monthly bill credits. The phone must be purchased on a monthly installment plan and on a current wireless package. If the customer disconnects service, becomes delinquent on payments, or exercises early upgrades or device payoffs before 24 months, credits will end, and the remaining balance is due. The trade-in device must be owned outright and not under an existing installment plan. Enrollment in autopay and paperless billing is required. Additional taxes, fees, and restrictions may apply. Offer good while supplies last and may end at any time. Limit of 4 per account. May be combined with other offers. Restrictions apply; see store for full details.

Holiday Trade-In Policy

Customers purchasing a phone as a holiday gift have until January 10, 2025, to bring in their trade-in device. At the time of purchase, the new phone will be set up on installments, the $300 promotional credit will be applied, and the customer will be responsible for any down payment required. If the trade-in phone is not brought in by the January 10, 2025, deadline, the $300 promotional credit will be forfeited, and the customer will be responsible for the entire cost of the new phone. Once the trade-in device is received, the assessed trade-in value will be applied as an additional down payment on the phone, and the installment plan will be adjusted accordingly.

Eligible Devices:

  • iPhone 16
  • iPhone 16 Plus
  • iPhone 16 Pro
  • iPhone 16 Pro Max
  • iPhone 15 512 GB
  • iPhone 15 Plus 512 GB
  • iPhone 15 Pro
  • iPhone 15 Pro Max
  • iPhone 14
  • iPhone SE 3rd Gen
  • Samsung Galaxy Z Fold6
  • Samsung Galaxy Z Flip6
  • Samsung Galaxy Z Fold5
  • Samsung Galaxy Z Flip5
  • Samsung Galaxy S24+
  • Samsung Galaxy S24 Ultra
  • Samsung Galaxy S23 FE
  • Google Pixel 9
  • Google Pixel 9 Pro
  • Google Pixel 9 Pro XL
  • Google Pixel 8a
  • Google Pixel 8

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Holiday Buy One, Get One 50% Off (Valid Nov. 29 - Dec. 31)

Purchase a select 128 GB or 256 GB smartphone and get a second one for up to 50% off.

Fine Print:
Both devices must be activated on current wireless plans, with the discounted phone set up in monthly installments. Discount will be applied as 24 monthly bill credits. Credits will end and any remaining balance is due if the customer disconnects service, is delinquent on payments, or exercises early upgrades or device payoffs before 24 months. Credit amount may not exceed the value of the device purchased. Credits have no cash value. This offer is not an early upgrade program for existing wireless customers; the current device being upgraded may not be on an existing installment plan and must be owned outright by the customer. Additional taxes and fees may apply. Enrollment in paperless billing or autopay is required. Offer applies to residential accounts only, is available while supplies last, and may end at any time. Limit of 2 per account. May not be combined with trade-in promotion. Restrictions apply; see store for details.

iPads eligible for discounts include:

  • iPhone 15 128 GB
  • iPhone 15 256 GB
  • iPhone 15 Plus 128 GB
  • iPhone 15 Plus 256 GB
  • Samsung Galaxy S24 128 GB
  • Samsung Galaxy S24 256 GB

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