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2022

STRATA’s 3G Wireless Network Set to Retire at Start of 2023

By December 16, 2022March 26th, 2024No Comments

STRATA Networks plans to decommission its 3G CDMA wireless network at the start of 2023 in order to make room for next-generation technologies. This network change is occurring industry-wide, with most other U.S. wireless carriers already having started turning down their 3G cell sites and transitioning to 100% Voice over LTE (VoLTE).

STRATA began rolling out their VoLTE network in spring of 2022, and since then, nearly 95% of their cellular lines have been migrated to VoLTE and will be unaffected by the sunset of their 3G network. However, the remaining customers who are still operating on 3G technology will experience a complete loss of voice and data service as of January 3, 2023. This includes the ability to make 911 phone calls.

After this date, customer accounts with phones and/or SIM cards that are incompatible with their VoLTE network will be suspended for a 60-day period and then terminated if no contact has been made with STRATA Networks.

STRATA encourages all who have been contacted to make an update to their device and/or SIM card to visit a retail store at their earliest convenience to avoid disruptions in their service. Eligible customers who need to upgrade their phone to maintain service can choose from select free phones or receive a discount on a device of their choice. Customers who are unsure if they will be affected by this change can visit stratanetworks.com/checkmysim or call (435) 622-5007 to find out.

“Our teams have worked hard to notify all customers about the steps that are required to maintain service and are committed to helping the remaining customers who will be affected by this change,” said STRATA Networks General Manager/CEO Bruce Todd. “Technology is always evolving, and sometimes the changes can be challenging, but STRATA is dedicated to helping our customers adjust as easily as possible, and we hope that they will be happy with the new wireless experiences that this change will ultimately allow us to bring.”

As with any network transition, it is important for STRATA customers to understand that there will be changes in cellular coverage. STRATA’s wireless teams continue to work hard to expand their LTE network across the Uintah Basin, which will enhance voice and data coverage. For any service issues, please contact STRATA Networks technical support team at (435) 622-5007.

For more information, contact Stephanie Arnold at 435-622-5007 or email sarnold@stratanetworks.com.


STRATA Networks is the largest independent telecommunications cooperative in the state of Utah, headquartered in Roosevelt. STRATA Networks has been providing telecommunication services for more than 70 years, with a specific focus on fiber networks over the last three decades. In addition to building and owning its own fiber optic infrastructure throughout the state, STRATA offers a unique model that allows municipalities to maintain ownership of their network and benefit from subscriber revenues while STRATA serves as the network operator. Additionally, STRATA provides advanced voice, broadband, television, and nationwide wireless services. More information is available at www.stratanetworks.com.

Bundle Options

Bundle this package with wireless service & get both services for as low as $114.99/mo.

Bundle this package with a landline for only $94.99/mo.

Includes price of internet package, with download speeds up to 1000 Mbps and upload speeds up to 500 Mbps, and 1st line of unlimited talk, text, and data, or 3 GB of shareable data. Each additional line is extra. Click here to learn more.

Discounted bundle rate only available if subscribed to internet and landline. Taxes and fees may apply. Regular rates apply if the service took alone.

Businesses do not qualify for these rates.Click Here. to view business internet plans.

Not all speeds are available in all locations.

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Bundle Options

Bundle this package with wireless service & get both services for as low as $99.99/mo.

Bundle this package with a landline for only $79.99/mo.

Includes internet package price, with download speeds up to 50 Mbps and upload speeds up to 10 Mbps, and 1st line of unlimited talk, text, and data, or 3 GB of shareable data. Each additional line is extra. Click here to learn more.

Discounted bundle rate only available if subscribed to internet and landline. Taxes and fees may apply. Regular rates apply if the service took alone.

Businesses do not qualify for these rates. to view business internet plans.

Not all speeds are available in all locations.

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Special Offer

*Existing broadband customers who qualify for faster internet speeds can upgrade to a higher speed package for no additional charge for a 60-day period, or two billing cycles. Depending on when in the current billing cycle, the promotion is accepted, a prorated portion of the upgraded package price may be applied before the promotion takes effect. After the 60-day promotional period, increased package speeds will automatically continue, and regular package rates will be applied unless customer calls to change or cancel. Business accounts do not qualify. Actual attainable speeds vary by location. Some legacy internet plans may not be available to return to after upgrading. Offer may end at any time. May only be used once per account. Restrictions apply, see store for details.

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Terms and Conditions

After 10 GB of data usage outside of our local network within a single billing period, speeds will be slowed to 512 Kbps while roaming. After 15 GB of data usage outside of our local network within a single billing period, speeds will be slowed to 128 Kbps while roaming. Tethered data will be restricted to the same policy. Customers who consistently use excessive amounts of data outside of the local area may be required to select a different Strata wireless plan or be subject to different policies. For full terms and conditions,Click here.

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Terms and Conditions

After 10 GB of data usage outside of our local network within a single billing period, speeds will be slowed to 512 Kbps while roaming. After 15 GB of data usage outside of our local network within a single billing period, speeds will be slowed to 128 Kbps while roaming. Tethered data will be restricted to the same policy. Customers who consistently use excessive amounts of data outside of the local area may be required to select a different Strata wireless plan or be subject to different policies. For full terms and conditions,Click here

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Special Offer

Get $50 off Samsung Galaxy Buds2, Buds2 Pro, or Buds Pro with purchase of Samsung Galaxy S or Z series device in same transaction. Limits: 1 discounted accessory per eligible smartphone purchase; 2 of each accessory per customer/account. May be combined with other promos. Subject to change. Offer good while supplies last. Restrictions apply; see store for details.

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Terms and Conditions

Includes price of internet package and unlimited talk, text & data. Additional taxes and fees may apply. Maximum of 10 lines per account. Business accounts do not qualify for these rates. All data usage will be throttled at 25 Mbps up until 25 GB of data usage occurs within a single billing period. After 25 GB, speed will be reduced to 5 Mbps on local and roaming networks. Customers who consistently use excessive amounts of data outside of the local area may be required to select a different STRATA wireless plan or be subject to different policies. Tethered data will be restricted to the same policy. For full terms and conditions, click here.

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Special Offer

Switch to Strata’s wireless network and get up to $300/line back in credits.

  • Get $100 when you port in 1 line.
  • Get $200/line when you port in 2 lines.
  • Get $300/line when you port in 3 or more lines. (up to 4)

Port-in of an existing number & activation on a current wireless plan is required to qualify for switch credits. Credits will be applied in the form of 24 monthly bill credits towards wireless service rates and have no cash value. Enrollment in paperless billing or autopay is required. Limit of 4 per account. Customers are not eligible if they have ported out of Strata’s wireless service within the last six months. May be combined with other wireless offers. Promotion may end at any time. Restrictions apply, see store for details.

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Special Offer

New STRATA internet customers pay only $29.99/mo. for their internet package for the first three months. After three months, regular rates apply. Customer must be on current internet plan and enrolled in automatic payments and/or paperless billing to qualify. Residential accounts only. Leased equipment and add-on services may be extra. Upon initiation of service, customer may be subject to connect fees and/or service deposits. Customers who have disconnected internet service with STRATA within the last three months are not eligible for promotion. Additional taxes and fees may apply. Promotion may end at any time. Restrictions apply, see store for details.

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Special Offer

New Strata internet customers pay only $29.99/mo. for their internet package for the first three months. After three months, regular rates apply. Customer must be on current internet plan and enrolled in automatic payments and/or paperless billing to qualify. Residential accounts only. Leased equipment and add-on services may be extra. Upon initiation of service, customer may be subject to connect fees and/or service deposits. Customers who have disconnected internet service with Strata within the last three months are not eligible for promotion. Additional taxes and fees may apply. Promotion may end at any time. Restrictions apply, see store for details.

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Special Offer

Get the first 30 days of Preferred television plan free, or a discount equal to the price of the Preferred plan, upon new activation. Free period will begin as soon as customer submits payment information. After 30 days, subscription will automatically renew and regular pricing for selected package & add-ons will be charged to customer’s credit card each month unless subscription is cancelled before the next billing date. May only be used once per Strata account. Restrictions apply; see store for details.

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*All local data usage will be capped at 10 Mbps and reduced to 1.5 Mbps upon reaching 10 GB of data usage within a single billing period. All roaming data usage will be restricted to 1.5 Mbps and reduced to 512 Kbps after 5 GB. Once thresholds have been met, customers may experience slower than normal data speeds. Tethered data will be restricted to the same policy. Payment options include card or cash only. Checks will not be accepted. For full terms and conditions, click here.

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Up to $300 Off Select Devices

Get $300 off select phones when you add or upgrade a line. No trade-in required. Phone must be activated on a current wireless plan with monthly installments. Discounts will be applied over 24 monthly bill credits. Credits will end and any remaining balance is due if customer disconnects service, is delinquent on payments, or exercises early upgrades or device payoffs before 24 months. Not an early upgrade program for existing wireless customers; the current device being upgraded may not be on an existing installment plan and must be owned by customer to receive discount. Additional taxes and fees apply. Enrollment in paperless billing or autopay is required. Offer good while supplies last and may end at any time. Limit of four per account. May be combined with other promos. Restrictions apply, see store for details

Eligible Devices:

  • iPhone 14
  • iPhone 13 Pro Max
  • iPhone SE
  • Samsung Galaxy Fold5
  • Samsung Galaxy Flip5
  • Samsung Galaxy S23 FE
  • Samsung Galaxy S24
  • Samsung Galaxy A54
  • Google Pixel 8
  • Google Pixel 8 Pro

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